Haldor AB - Problems with groups – Incident details

All systems operational

Problems with groups

Resolved
Degraded performance
Started about 4 years agoLasted about 1 month

Affected

Haldor Education (Main service)

Degraded performance from 2:35 PM to 9:55 AM

Updates
  • Resolved
    UTC
    Resolved

    The issues with groups are solved.

  • Monitoring
    UTC
    Monitoring

    The majority of the problems regarding groups in Haldor Education are now solved.

    We are still working to resolve the issues regarding manually connecting groups and user access to groups.

    If you encounter a message saying that you are not authorized to work with a group in Haldor Education, start by making sure that you are the owner of the group. Ownership of groups is determined in your Microsoft tenant and can be adjusted by your IT department.

  • Update
    UTC
    Update

    We are still working to resolve the problems.

  • Identified
    UTC
    Identified

    We have identified the problem and are currently working to resolve it.

  • Investigating
    UTC
    Investigating

    Some users are currently experiencing difficulties with groups in Haldor Education. For example, the problems involve difficulties connecting groups and groups that are not visible.

    We apologize for any inconvenience this may cause. We are working to resolve the problem as soon as possible.