Haldor AB - Slow response time in the guardian app – Incident details

Haldor Education (Main service) experiencing degraded performance

Slow response time in the guardian app

Resolved
Operational
Started about 4 years agoLasted about 18 hours

Affected

Haldor Guardians

Operational from 1:07 PM to 7:30 AM

Updates
  • Monitoring
    UTC
    Monitoring

    The problem that caused the guardian app to have long response times has now been identified and fixed. We continue to work on further improving response times.

  • Resolved
    UTC
    Resolved

    The problem that caused the guardian app to have long response times has now been identified and fixed. We continue to work on further improving response times.

  • Investigating
    UTC
    Investigating

    Some users may experience that the app for guardians is slower than usual. We are working on solving the problem.