Issue with notifications for guardians - Incident details - Haldor Driftinformation

Issue with notifications for guardians

Resolved

Degraded performance

Started over 3 years ago02/03/2023Lasted about 3 hours02/03/202311:5414:24UTC

Affected

Haldor Guardians

Updates

Resolved
02/03/2023 at 14:24UTC
Resolved
02/03/2023 at 14:24UTC
The issue with missing notifications for guardians has been solved.

If you are still experiencing issues, please open the guardian app and log in again. That should solve any remaining issues.
Investigating
02/03/2023 at 11:54UTC
Investigating
02/03/2023 at 11:54UTC
At the moment we have an issue with some guardians not receiving notifications on their mobile phones. The problem only affects those who have the Haldor Parent app on an iOS device, e.g. iPhone and iPad.

We are working to resolve the issue.