Haldor AB - Issue with notifications – Incident details

All systems operational

Issue with notifications

Resolved
Degraded performance
Started over 1 year agoLasted about 6 hours

Affected

Haldor Guardians

Degraded performance from 7:42 AM to 1:17 PM

Haldor Education (Main service)

Degraded performance from 7:42 AM to 1:17 PM

Updates
  • Resolved
    Resolved

    The issue concerning missing notifications has now been resolved.

    The minor outage affected all notifications in Teams, as well as some notifications in Haldor Education.

    Notifications to guardians regarding invalid absences and messages from teachers have not been affected by the minor outage. Customers using the Swedish data center have not been affected either.

    Any notifications that were not sent out during the outage will be sent out later today. This means that some users will receive many notifications at once. We apologize for this.

  • Investigating
    Investigating

    We are currently investigating this incident.