Haldor AB - Service outage, customers with EU-based service – Incident details

Haldor Education (Main service) experiencing degraded performance

Service outage, customers with EU-based service

Resolved
Major outage
Started almost 2 years agoLasted about 5 hours

Affected

Haldor Guardians

Major outage from 5:03 AM to 10:02 AM

Haldor Education (Main service)

Major outage from 5:03 AM to 10:02 AM

Updates
  • Resolved
    Resolved

    The issue has been resolved.

  • Update
    Update

    Our service provider continues to work on restarting the services.

  • Update
    Update

    Our service provider for the EU-based services is working on solving the problem. We'll get back to you when we have an estimate on the resolution time.

  • Identified
    Identified

    Technicians are investingating on site.

    There are also issues in setting evaluations on student in our normal Azure-operation.

  • Investigating
    Investigating

    We are experiencing a service outage. The service is currently unavailable for customers with EU-based service delivery.
    We are working to resolve the problem as soon as possible.