Service outage Haldor Education

Resolved

Major outage

Started over 1 year agoLasted about 24 hours

Affected

Haldor Education (Main service)

Updates

Resolved
24/08/2023 at 07:16
Resolved
24/08/2023 at 07:16
The issue has been resolved.
Monitoring
23/08/2023 at 12:47
Monitoring
23/08/2023 at 12:47
The outage has now been resolved but we will continue to monitor the service to make sure everything is working as it should.
Update
23/08/2023 at 09:52
Update
23/08/2023 at 09:52
The service outage also affects the Haldor Admin service.

Our service provider is working to solve the issue. We will let you know when the issue has been resolved.
Update
23/08/2023 at 09:04
Update
23/08/2023 at 09:04
We have identified that the service outage also affects the possibility to write assessments and report absences from the student overview. To report an absence, we recommend that you use the menu on the left in Haldor Education's dashboard.
Identified
23/08/2023 at 08:01
Identified
23/08/2023 at 08:01
We have identified that the cause of the service outage lies with a service provider. Work is underway to resolve the issue.

We will provide an update as soon as a solution is in place.
Investigating
23/08/2023 at 07:40
Investigating
23/08/2023 at 07:40
We’re currently experiencing a service outage affecting Haldor Education.

We are working to restore service as quickly as possible.

Haldor AB - Service outage Haldor Education – Incident details