Haldor AB - Issue with notifications for guardians – Incident details

Haldor Education (Main service) experiencing degraded performance

Issue with notifications for guardians

Resolved
Degraded performance
Started about 2 years agoLasted about 3 hours

Affected

Haldor Guardians

Degraded performance from 11:54 AM to 2:24 PM

Updates
  • Resolved
    Resolved

    The issue with missing notifications for guardians has been solved.

    If you are still experiencing issues, please open the guardian app and log in again. That should solve any remaining issues.

  • Investigating
    Investigating

    At the moment we have an issue with some guardians not receiving notifications on their mobile phones. The problem only affects those who have the Haldor Parent app on an iOS device, e.g. iPhone and iPad.

    We are working to resolve the issue.